Newell Rubbermaid Jobshttp://newellrubbermaid.jobs2012-05-23 23:15:53.941214USAHIGH POINTReference Code:1201188 Newell Rubbermaid is a global marketer of consumer and commercial products that touch the lives of people where they live, work and play. We are committed to building consumer and commercial Brands That MatterTM while leveraging the benefits of being one company: shared expertise, operating efficiencies, and a culture of innovation. Our globally recognized brands include Sharpie, Paper Mate, DYMO, EXPO, Waterman, Parker, Rolodex, IRWIN, LENOX, Rubbermaid, Graco, Calphalon, Goody and Teutonia. JOB DESCRIPTION The primary role of this job is to serve as the interface for customer and consumer service with the Décor GBU - a division of Newell Rubbermaid. Décor is made up of three brands, Levolor & Kirsch for window treatments and Amerock for cabinet hardware. Décor Customer Service Specialists interact and service store associates, department managers, store managers and decorators of major retailers as well as independent business owners. Customer Service is responsible for building and improving relationships with these retailers, business owners, and end consumers. Responsibilities of a CS Specialists could include but is not limited to: · Accurately processing customer and consumer orders received by phone, email, or fax · Providing updates to the customer and/or consumer on status of orders and shipping information · Fielding various product questions from customers and consumers · Resolving warranty concerns which may mean that a new product needs to be shipped, or parts sent; as well as, understanding and adhering to specific warranties depending on when the product was purchased · Trouble shooting calls from customers and consumers. This requires active listening, empathy, and the ability to apply training to resolve issues. · Specialists are also involved in product returns, repairs, and refunds to the retail customer and consumer. · Responsible for logging information from the calls in an on-line tool · Being the customer and consumer advocate Candidate should be able to appropriately handle stress; as well as be a calming influence in difficult situations with customers and consumers. Ability to be cool under pressure and think well on their feet. A role model who encourages others to do what is right for shareholders, employees, consumers, customers, and community. We are a call center environment with inbound calls. No outbound sales calls are involved. If you are interested in a rewarding role where you make a difference come see what we have to offer at Décor. Qualifications MINIMUM QUALIFICATIONS · Positive attitude · Dependable · Strong work ethic · High school diploma · Minimum of 1 year Customer Service experience · Active Listener · Excellent communication skills · Math and problem-solving is essential · Must be available Mon-Fri; 8am to 7pm & every third Saturday, 9am-5:30pm · Computer system proficiency - MS Excel, Word, Outlook (SAP is helpful but not required) · Strong phone etiquette skills, verbal communications, grammatical and professional business skill sets. · Leadership, organizational and follow-up skills are required. · Confident and detail oriented. · Adept at multi-tasking, self-motivated with a strong drive to resolve issues quickly and effectively and work well within a team atmosphere. Newell Rubbermaid and its Business Units are Equal Opportunity Employers and comply with applicable employment laws. M/F/D/V are encouraged to apply.2012-05-20 20:15:12United StatesNewell RubbermaidNorth Carolina1201188NCHIGH POINT, NC28824768http://newellrubbermaid.jobs/xml/28824768/jobUSAHuntersvilleReference Code:1203415 Newell Rubbermaid is a global marketer of consumer and commercial products that touch the lives of people where they live, work and play. We are committed to building consumer and commercial Brands That MatterTM while leveraging the benefits of being one company: shared expertise, operating efficiencies, and a culture of innovation. Our globally recognized brands include Sharpie, Paper Mate, DYMO, EXPO, Waterman, Parker, Rolodex, IRWIN, LENOX, Rubbermaid, Graco, Calphalon, Goody and Teutonia. Job Summary Manages a brand / category or multiple brands / categories within a channel. If direct reports, responsible for developing employees. Use knowledge of brand and customer strategies to develop and execute channel programs that grow brand equity and sales for NWL and customers. Track and optimize programs over time. Job Responsibilities Market, Shopper, and Channel Insights * Identifies channel insights knowledge gaps and works with manager to develop a plan and a prioritize needs within overall research budget. * Leads the analysis of primary and secondary research, involving team. Makes recommendations for manager approval. * Ensures that insights and recommendations are shared with the organization. Channel Strategy * Provides input to aid the development of a 3-5 year channel and regional strategies for area of responsibility. * Develops 18-36 month calendar of strategic initiatives, coordinating with colleagues and manager to minimize channel and regional conflict. * Ensures that day-to-day actions are consistent with delivering the strategies. Channel Planning and Execution * Works with manager to conduct a channel situation assessment within area of responsibility using a variety of data sources. * Recommends channel / region marketing objectives and strategies and an annual plan within area of responsibility. Collaborates with other managers to coordinate activities and maximize impact across the GBU. Sets financial and non financial success metrics. * Executes the annual plan and develops mitigation approaches for issues. * Leads coordination of line review activities within area of responsibility. Brand Stewardship and Merchandising Innovation * Understands customer requirements within area of responsibility. Uses these to generate ideas for merchandising for the channel and brand, * Participates in the CDI process to ensure that customer requirements are addressed and flawless commercialization. Financial Management * Helps recommend and deliver base and stretch financial goals within area of responsibility. * Assists in preparation for billing meetings with Sales and Finance. * Provides input into S&OP process to improve forecast accuracy. Pricing and Trade Fund Guidance * Analyzes in-market pricing and provides channel perspective when setting pricing guardrails. * Reviews the business case for pricing exceptions and provides input to manager. * Monitors and analyzes in-market pricing for NWL and competition and list-to-net spend within area of responsibility. Provides options to address issues. Organizational Development and Talent Management * Ensures roll clarity on team and cross-functionally. * Fosters productive cross-functional relationships for self and team. * An emerging leader who attracts, develops, and retains high-performing channel management talent. Qualifications * University or four-year college degree; MBA preferred * 4+ years combined channel management, brand management and / or sales experience. Experience * Developing channel strategies and translating strategies into channel plans. * Working with shopper insights research and using results to improve business initiatives and develop innovative programs at the point of sale. * Coordinating across several businesses / product lines within a channel. * Collaborating with senior leaders and other functions.2012-05-19 19:45:30United StatesNewell RubbermaidNorth Carolina1203415NCHuntersville, NC28818480http://newellrubbermaid.jobs/xml/28818480/jobUSAHuntersvilleReference Code:1203218 Newell Rubbermaid is a global marketer of consumer and commercial products that touch the lives of people where they live, work and play. We are committed to building consumer and commercial Brands That MatterTM while leveraging the benefits of being one company: shared expertise, operating efficiencies, and a culture of innovation. Our globally recognized brands include Sharpie, Paper Mate, DYMO, EXPO, Waterman, Parker, Rolodex, IRWIN, LENOX, Rubbermaid, Graco, Calphalon, Goody and Teutonia. Job Responsibilities: * Architect and lead all software/firmware aspects of new product development: system definition, architecture development, requirements development, software development, system integration, test, production implementation, production support, and customer service support. * System definition, architecture development, and requirements development includes: Perform functional analysis, timeline analysis, detail trade studies, requirements allocation and interface definition studies to translate customer requirements into software specifications. * Software/firmware code development for mobile medical cart products. SW/FW functionality includes motor control, power supply and battery management, user interfaces, access control, and fleet management. * System integration and test includes: Analyze requirements, develop test strategies, write test cases to verify requirements using simulation tools, develop test procedures and test scripts, assist in the configuration of test environments, provide root cause analysis of failures, and author and release software test reports. * Travel <10%. Qualifications * B.S. in computer science, software engineering, or related field. * 15+ years of experience in firmware/software application development for FPGAs, MCUs, and CPUs. * Experience in multiple programming languages including C++, C#, and Java. * Experience developing in multiple frameworks and operating systems including .Net, Windows XP, Windows Embedded, and VxWorks, etc. * Experience implementing networked solutions including DHCP, DNS, Telnet, SSL, SOCKS, TCP/IP, MAC, etc. * Experience with supporting communications protocols including USB2.0, RS-232, I2C, etc. * Self-motivated, organized, and exhibits leadership. * Excellent oral/written communication skills, and interpersonal skills to support interaction with customer representatives, cross-functional team members, and internal management. * Demonstrated ability to work in a fast paced/dynamic team environment and possess time management skills to meet schedules.2012-05-19 19:45:29United StatesNewell RubbermaidNorth Carolina1203218NCHuntersville, NC28818478http://newellrubbermaid.jobs/xml/28818478/jobUSAHuntersvilleReference Code:1201772 Newell Rubbermaid is a global marketer of consumer and commercial products that touch the lives of people where they live, work and play. We are committed to building consumer and commercial Brands That MatterTM while leveraging the benefits of being one company: shared expertise, operating efficiencies, and a culture of innovation. Our globally recognized brands include Sharpie, Paper Mate, DYMO, EXPO, Waterman, Parker, Rolodex, IRWIN, LENOX, Rubbermaid, Graco, Calphalon, Goody and Teutonia. This is a job summary which includes essential job duties of the position. More specific information regarding duties may be provided upon request for particular locations and facilities. The Inside Product Support Engineer will provide support and service for Rubbermaid Medical Solutions' new wall arm product category. This role will be instrumental in assisting with the creation and implementation of methodologies, processes, and software tools needed to provide support for these products going forward. In addition, this position will be trained to provide first line software support for the various software solutions RMS currently provides and new software products that will be offered in the future. The position will report to the Manager of Technical Services at the Huntersville, NC office. Main Job Tasks and Responsibilities * Support management with the planning and implementation of service methodologies, processes, and CRM / help desk system * Direct customer service & support, primarily via telephone and email * Perform service request clarification and product warranty verification * Respond promptly to customer inquiries regarding part and service requests * Identify replacement parts and enters part orders * Help customers resolve limited or first-line software issues * Enter customer interactions into CRM system * Generate performance reports as generated by the CRM or order entry systems * Participate in cross functional teams within RMS during implementation phases Qualifications * Bachelors degree * Demonstrated working knowledge of customer service principles and practices (2-3 yrs experience) * Microsoft Office proficiency * 2 + years experience utilizing CRM tools or related tracking solutions * Working knowledge of hardware/software support * Strong oral and written communication skills * Demonstrated problem solving and analysis capabilities * Strong attention to detail and accuracy with data collection Preferred Qualifications: Consumer Products Industry Experience Newell Rubbermaid and its Business Units are Equal Opportunity Employers and comply with applicable employment laws. M/F/D/V are encouraged to apply.2012-05-19 19:45:28United StatesNewell RubbermaidNorth Carolina1201772NCHuntersville, NC28818476http://newellrubbermaid.jobs/xml/28818476/jobUSAHuntersvilleReference Code:1202178 Newell Rubbermaid is a global marketer of consumer and commercial products that touch the lives of people where they live, work and play. We are committed to building consumer and commercial Brands That MatterTM while leveraging the benefits of being one company: shared expertise, operating efficiencies, and a culture of innovation. Our globally recognized brands include Sharpie, Paper Mate, DYMO, EXPO, Waterman, Parker, Rolodex, IRWIN, LENOX, Rubbermaid, Graco, Calphalon, Goody and Teutonia. RESPONSIBILITIES: Customer Service Interaction: * Work directly with Customer Service and the Distribution Teams to insure understanding of Customers routing and compliance requirements. * Work with Customer Service and Sales Teams to insure most recent compliance documents are shared and available for reference. * Act as a liaison between the DC's and Customers. Customer Interaction: * Develop and maintain a working relationship with our Customer's Logistics teams to facilitate open communication and agreement in best practices. * Facilitate discussion and cooperation with Customers regarding unique "one-time" processes or exceptions to the normal compliance requirements. * Document carriers' performances for freight collect shipments and provide Customers documentation, feedback and recommended adjustments. * Review specific compliance infractions/fines with the Customer to identify root cause and permanent corrective action. * Document and dispute Customer compliance infractions which are deemed unjustified or unreasonable. * Develop partnerships with Customers to minimize fines and penalties. * Provide guidance to Customers for transportation and logistics optimization. Carrier Interaction: * Develop partnerships with Customer selected Carriers. * Foster relationships between Customers selected Carriers and our Distribution sites. Site Interaction: * Document monthly Customer compliance metrics (COF) by plant. * Provide detailed data of compliance infractions to facilitate accountability and corrective action. * Work with each site monthly to understand compliance issues and implement corrective measures. * Maintain and retain COF records and provide trend analysis for each Distribution Center. * Facilitate discussion between DC's that fosters Collaboration. * Provide specific training as needed. GBU Responsibilities: * Track Customer compliance performance as a GBU. * Support supply chain improvement projects for our GBU and its Customers. * Participate in corporate logistics programs. * Liaison between Catapult Warehouse Management and Supply Chain Teams and GBU Logistics Teams. * Work with Data Governance, Sourcing, Quality and other teams on cross functional process improvements. * Other duties as assigned. Qualifications REQUIREMENTS: Education: * Bachelors Degree * APICS Certification preferred Experience: * 3-5 years experience in business; distribution, transportation or supply chain preferred * SAP experience required - * In depth understanding of Warehouse Management and/or Sales and Distribution functionality * Advanced Reporting/Business Warehouse knowledge * Experience with monitors and reports in R3 * Ability to process service desk tickets in SP1 * Working knowledge of HP Quality Center Skills/Knowledge: * Must be effective in collaboration * Strong verbal and presentation skills * Excellent analytical skills * Creative problem solver with high degree of service orientation * Proficient in Microsoft Excel, Word, PowerPoint * Knowledge of forecasting tools and methodologies * Ability to work cross functionally in a matrix environment * Strong project management skills * Ability to interface with executive team2012-05-18 19:28:58United StatesNewell RubbermaidNorth Carolina1202178NCHuntersville, NC28797947http://newellrubbermaid.jobs/xml/28797947/jobUSAHuntersvilleReference Code:1202791 Newell Rubbermaid is a global marketer of consumer and commercial products that touch the lives of people where they live, work and play. We are committed to building consumer and commercial Brands That MatterTM while leveraging the benefits of being one company: shared expertise, operating efficiencies, and a culture of innovation. Our globally recognized brands include Sharpie, Paper Mate, DYMO, EXPO, Waterman, Parker, Rolodex, IRWIN, LENOX, Rubbermaid, Graco, Calphalon, Goody and Teutonia. This is a job summary which includes essential job duties of the position. More specific information regarding duties may be provided upon request for particular locations and facilities. The role of the Demand Planner is to develop and maintain a "by-customer" by item demand plan using statistical tools, intelligence gathering and internal/external collaboration. Track performance and provide analysis of actual versus demand plan. Work closely with sales, channel marketing and product line mangers to identify trends and refine the demand plan. Develop and maintain 12 month promotional calendar in conjunction with sales and marketing. Controlling, communicating, and administering New Item Introductions as required. Function as team member of S&OP Process. Maintain KPI's of forecast accuracy and bias, service metrics, and total sales vs. established goals. Provide analysis and reports as required in support of KPI improvement. Assist in the allocation of short products in conjunction with Marketing and Supply Chain leaders. Provide analysis and support for SKU rationalization. Qualifications Job Requirements • Bachelors/University degree Business, Finance or Marketing required. • 0-4 years of demand planning or supply chain planning experience. • Proficient with Microsoft Office applications (Excel, Access, Outlook etc.). • Strong analytical skills. • Strong project management, process and conceptual skills. • Demonstrated success in problem solving. • Strong interpersonal skills. • Financial acumen coupled with effective inter-personal style. • Track record of cross-functional interaction. • Judgment/Problem Solving. • Demonstrated ability to handle multiple tasks and assignments simultaneously. Preferred Qualifications: • Consumer Products Industry Experience. • SAP experience preferred. Newell Rubbermaid and its Business Units are Equal Opportunity Employers and comply with applicable employment laws. M/F/D/V are encouraged to apply.2012-05-11 19:47:51United StatesNewell RubbermaidNorth Carolina1202791NCHuntersville, NC28639408http://newellrubbermaid.jobs/xml/28639408/jobUSAHuntersvilleReference Code:1203010 Newell Rubbermaid is a global marketer of consumer and commercial products that touch the lives of people where they live, work and play. We are committed to building consumer and commercial Brands That MatterTM while leveraging the benefits of being one company: shared expertise, operating efficiencies, and a culture of innovation. Our globally recognized brands include Sharpie, Paper Mate, DYMO, EXPO, Waterman, Parker, Rolodex, IRWIN, LENOX, Rubbermaid, Graco, Calphalon, Goody and Teutonia. This is a job summary which includes essential job duties of the position. More specific information regarding duties may be provided upon request for particular locations and facilities. This individual will support product development from concept through finalization. Additionally, this individual will design & develop new products; evaluate and optimize product concepts for mechanical function and develop finite element models. This individual will insure optimum manufacturability is designed into products, working closely with the manufacturer through the implementation phase and lead or participate in project teams. A background in manufacturing and operational excellence would be beneficial. Qualifications Qualifications: * Bachelor Science in Mechanical Engineering or Mechanical Engineering Technology * 3-5 years experience in product design and development * Experience with CAD and Product Modeling * Superior project management skills * Experience running Design of Experiments * Good interpersonal skills, with experience working on product development teams * Outstanding leadership and communication skills * Organizational agility/getting things done through others; Strategic agility * Demonstrated ability to handle multiple tasks and assignments simultaneously Preferred Qualifications: . Consumer Products Industry Experience · Manufacturing experience · Experience in operational excellence methods such as SPC, 6-sigma, kaizen and preventative maintenance. · Experience in Hardware or Cutting Tool Industry a plus · Experience in working with Asian suppliers/partners on new product development Newell Rubbermaid and its Business Units are Equal Opportunity Employers and comply with applicable employment laws. M/F/D/V are encouraged to apply.2012-05-09 19:54:21United StatesNewell RubbermaidNorth Carolina1203010NCHuntersville, NC28579824http://newellrubbermaid.jobs/xml/28579824/jobUSAHuntersvilleReference Code:1202992 Newell Rubbermaid is a global marketer of consumer and commercial products that touch the lives of people where they live, work and play. We are committed to building consumer and commercial Brands That MatterTM while leveraging the benefits of being one company: shared expertise, operating efficiencies, and a culture of innovation. Our globally recognized brands include Sharpie, Paper Mate, DYMO, EXPO, Waterman, Parker, Rolodex, IRWIN, LENOX, Rubbermaid, Graco, Calphalon, Goody and Teutonia. The Channel Manager manages a brand or multiple brands within a channel. Channel Managers with direct reports are responsible for developing their employees. They use knowledge of brand and customer strategies to develop and execute channel programs that grow brand equity and sales for NWL and customers. Channel Managers track and optimize programs over time. Job Responsibilities: Market, Shopper, and Channel / End-User Insights • Identifies market, shopper / end-user, and channel knowledge gaps, and works with manager, Brand / Product and Insights to prioritize needs within overall research budget. • Provides input to the research briefs including current knowledge gaps and future potential results. Potentially attends or participates in the research. • Analyzes primary and secondary research and data sources. Makes recommendations for manager approval. • Responsible for ensuring that the research and trends and customer and competitor profiles are up to date and cataloged in a database. • Provides brand, sales, and management team competitive insights and recommendations. • Spends time in the field to understand the customer environment and shopper / end-user behavior. Channel Strategy • Provides input to aid the development of the 3-5 year channel/regional strategy for areas of responsibility. (customer/channel conflict piece). This strategy is an input to the overall channel / regional strategy. o Accelerates profitable growth for our brands aligned with business strategy and brand positioning strategies. o Provides coordinated strategies within and across channels / regions, delivering sustainable, profitable growth across all channels / regions. o Demonstrates knowledge of brand and customer strategies. o Recommends priorities within channels / customers and between brands within area of responsibility. • Develops an 18 - 36 month calendar of strategic initiatives, prioritizing within channels / regions and brands for manager approval. • Executes strategy within their channel. Channel Planning and Execution • Participates in the channel / regional planning process with their channel / region, collaborating with Sales and Brand / Product Management. o Aligns planning process with Newell Rubbermaid and customer planning / line review process. o Understands business, brand, and customer priorities and uses the planning process to find common ground. o Recommends priorities and drives synergies across customers and brands within a channel. • Works with manager to conduct a situation assessment area of responsibility using primary and secondary research / data. o Provides an analysis of primary and secondary data across market, shopper, channel / region for business management. o Recommends improvements from the previous year based on success of initiatives and marketplace trends. o Recommends business priorities for the coming year based on synthesis of analysis. • Recommends channel / region objectives and strategies within area of responsibility, consistent with GBU business priorities, taking into account customer objectives. • Makes category management recommendations to optimize performance of shelf set or catalog space, such as optimal SKU assortment, merchandising and shelf/ catalog layout. • Recommends an annual plan relative to area of responsibility, supporting and providing input to annual GBU, brand, and customer plans. o Facilitates cross-functional communication to ensure successful business results o Coordinates programs across channel and brands within areas of responsibility and ensures best cost. o Lays the foundational thinking for upcoming line reviews within area of responsibility. o Sets success metrics for plans, encompassing financial and non-financial metrics. o Works with Finance to ensure plans meet GBU financial requirements. • Leads the coordination of line review activities within area of responsibility, in collaboration with Sales and Brand / Channel. Works with sales to drive pre-sell activity with customer, manage/drive expectations, and establish mutual goals for the meeting. o Ensures that line review recommendations are consistent with strategies and plans. o Participates in line review meetings and represents the commercial and brand aspects of marketing (if brand team is not present). o Helps develop collateral for line reviews. • Provides input to and executes the plan, overseeing the creation of promotional programming, such as in-store merchandising signage or displays, retailer feature ads, catalog layouts, events (trade shows), and channel-specific marketing support materials. Ensures consistency with brand guidelines and point of sale. Pricing and Trade Fund Guidance • Provides channel / regional perspective and needs for setting new product pricing with Brand / Product team. o Collects and analyzes channel / regional pricing and distribution for NWL and competitive brands. o Collect and distribute trade partner margin and pricing expectations. • Collects and analyzes channel / regional promotional pricing and pricing activity in line with programming requirements and cost-to-serve, within GBU pricing guardrails. • Collaborates and analyzes the business case with Sales for customer price exceptions, delivering to Sr. Channel Manager or Director for approval if different than list / invoice / net price and pricing strategies and guardrails. GBU approves all price exceptions. o Tracks, analyzes, and reports potential impact of pricing exceptions on channel / region. • Tracks and analyzes NWL brand and competitive/promotional activity price within area of responsibility. Advises on pricing actions for GBU approval. • Understands what trade funds or customer program spend is available or needed for programming. o Ensures that trade funds are being used to promote brand growth. Brand Stewardship and Merchandising Innovation • Provides insights into growing brands, profitably, at Point-of-Sale based on brand positioning an understanding of customer strategies. • Provides customer specific feedback in the CDI process for new product development: o Shelf pack/package sizes, product requirements, customer limitations, etc. o Launch kits o Managing volume and sales inputs for forecasting tools • Works with cross-functional team to develop innovative merchandising solutions and packaging and POP communication to win at customer's point of sale accompanied with ROI metrics. o Ensures new innovation and merchandising solutions comply with customer merchandising strategy and requirements. • Provides organization with direction on launch activation within their customers. • Analyzes results at the channel / regional level of new product launches and merchandising initiatives. Utilize this information for recommending future projects. Financial Management • Participates in recommending base and stretch financial goals for the upcoming year for customers/channels/regions. • Delivers profitable product mix. o For the retail partner/at the customer level, o For the business profitability • Identifies business risks and opportunities. • Manages channel / regional P&L's within area of responsibility. o Focus on net sales and GM o Generates and reviews financial analysis on promotional activity, line review strategies, merchandising, pricing decisions, co-marketing activities, etc. • Engages in S&OP process to provide input, working collaboratively with cross-functional partners to o Works to improve forecast accuracy. o Reduce finished goods inventory and E&O, and prune unproductive SKU's. o Execute and monitor exits and changeovers • Tracks and maintains appropriate cost center budget elements and communicates issues Organizational Development • Advises and gives input on channel management organizational structure. • Collaborates cross functionally with all functional areas and/ or RGBU's and regions/ countries. • Executes and offers input on simplification of appropriate business processes to increase organizational effectiveness and efficiency. Supports corporate strategy alignment. Talent Management • Works collaboratively with HR to recruit, develop, and retain diverse, high-performing channel management talent, where applicable. • Develops the skills for self and Channel Management team or mentors teammates. • Manages the PMDP process for self (and direct report if applicable). o Creates timely performance appraisals. o Reviews PMDP with manager, and creates actionable plans for self-improvement. • Collaborates with Channel Management peers within business unit and group to share and apply best practices. • Recognizes and celebrates success. Qualifications • University or four-year college; MBA preferred • 4-6 years combined channel, brand management and / or sales experience. • Experience o Developing channel strategies and translating strategies into channel plans. o Working with shopper / end-user insights research and using results to improve business initiatives and develop innovative programs at the point of sale. o Coordinating across several businesses / product lines within a channel. o Collaborating with senior leaders and other functions.2012-05-06 19:09:56United StatesNewell RubbermaidNorth Carolina1202992NCHuntersville, NC28470728http://newellrubbermaid.jobs/xml/28470728/jobUSAHuntersvilleReference Code:1202460 Newell Rubbermaid is a global marketer of consumer and commercial products that touch the lives of people where they live, work and play. We are committed to building consumer and commercial Brands That MatterTM while leveraging the benefits of being one company: shared expertise, operating efficiencies, and a culture of innovation. Our globally recognized brands include Sharpie, Paper Mate, DYMO, EXPO, Waterman, Parker, Rolodex, IRWIN, LENOX, Rubbermaid, Graco, Calphalon, Goody and Teutonia. Job Summary A contributing member of the channel management team, supporting both Shur-Line and Bulldog brands across multiple channels of distribution. Job Responsibilities: Market, Shopper, and Channel Insights * Summarizes existing insights studies and identifies channel knowledge gaps. * Participates in shopper and market research and shares potential implications with manager. * Helps gather competitive and marketplace intelligence and create competitive profiles. Channel Strategy * Provides perspective on channel / customer strategies as input to the strategic plan. * Understands and executes the GBU strategy. Channel Planning and Execution * Provides input to the annual channel situation assessment and helps perform analyses of primary and secondary data. * Contributes to the annual channel planning process by helping to provide 12 - 18 month plan recommendations. * Helps execute the plan in particular promotional programs and in-store merchandising. * Assists in line review preparation. Brand Stewardship and Merchandising Innovation * Supports analysis for new product launch activities and helps with complete forecasting tools. Financial Management * Prepares product mix analyses and recommendations. * Helps track marketing budget. * Engages in S&OP process to improve forecast accuracy. Pricing and Trade Fund Guidance * Collects and analyzes pricing for NWL and competitors. Shares potential implications with manager based on analysis. * Helps to tracks trade fund spending and analyze trade program effectiveness. Organizational Development and Talent Management * Collaborates with peers and shares best practices. Qualifications * University or four-year college degree * 1-2 years Sales or Marketing experience * Familiarity with channel management, brand management and / or sales * Collaborating other functions and external partners to achieve results. * Strong presentation and communication skills * Comfortable with MS Office, particularly Excel * Willing to travel up to 15% Prefered Qualifications: * Experience with a CPG, durable or professional products company, ideally in channel management, brand management, insights or sales a plus. Newell Rubbermaid and its Business Units are Equal Opportunity Employers and comply with applicable employment laws. M/F/D/V are encouraged to apply.2012-04-29 20:15:38United StatesNewell RubbermaidNorth Carolina1202460NCHuntersville, NC28264400http://newellrubbermaid.jobs/xml/28264400/jobUSAHuntersvilleReference Code:1202586 Newell Rubbermaid is a global marketer of consumer and commercial products that touch the lives of people where they live, work and play. We are committed to building consumer and commercial Brands That MatterTM while leveraging the benefits of being one company: shared expertise, operating efficiencies, and a culture of innovation. Our globally recognized brands include Sharpie, Paper Mate, DYMO, EXPO, Waterman, Parker, Rolodex, IRWIN, LENOX, Rubbermaid, Graco, Calphalon, Goody and Teutonia. Description: * Responsible for accurate and timely keying and release of fax and email orders * Monitor open orders for each account working with the plant and planners to keep overdue orders moving through the system and notifying accounts of late orders and/or target ship date changes * Provide transactional reporting (i.e. backorder, open orders, shipped/invoiced) when necessary * Gather and interpret relevant data (pricing, order status, product availability, etc.), investigate problems, find root causes and develop solutions * Assist in processing charge-backs, deductions, etc. working with the finance group for any disputes * Prepare export documentation for customers and freight forwarders * Identify opportunities to standardize processes/procedures across accounts * Prepare quarterly SOX compliance package Qualifications * Fluent in Spanish, both spoken and written * 2 year college degree * 3 or more years' experience in Customer Service role * 2 or more years' experience dealing with international imports/exports and freight forwarders * Adept at multi-tasking, self-motivated with a strong drive to resolve issues quickly and effectively and work well within a team atmosphere * Strong organizational and follow-up skills are required * Outgoing, confident and detail oriented * Computer system proficiency (SAP, MS Excel, Word, Outlook, and Warehouse Management systems) Newell Rubbermaid and its Business Units are Equal Opportunity Employers and comply with applicable employment laws. M/F/D/V are encouraged to apply.2012-04-25 18:32:19United StatesNewell RubbermaidNorth Carolina1202586NCHuntersville, NC28173188http://newellrubbermaid.jobs/xml/28173188/jobUSAHuntersvilleReference Code:1201982 Newell Rubbermaid is a global marketer of consumer and commercial products that touch the lives of people where they live, work and play. We are committed to building consumer and commercial Brands That MatterTM while leveraging the benefits of being one company: shared expertise, operating efficiencies, and a culture of innovation. Our globally recognized brands include Sharpie, Paper Mate, DYMO, EXPO, Waterman, Parker, Rolodex, IRWIN, LENOX, Rubbermaid, Graco, Calphalon, Goody and Teutonia. Job Summary: Accountable for delivering innovation results for the Construction Tools & Accessories global business unit by successfully leading new product development initiatives of the IRWIN brand globally. The Vice President-R&D develops the business unit's innovation strategy and plans that strengthen the business and elevate organizational capabilities while achieving short-term results. The Vice President-R&D is accountable for delivering innovation strategy and product-based growth strategies, product line portfolio management, new product development planning and resource allocation, and the new product development pipeline. The Vice President-R&D is an effective business leader, working well across functions, organizations, levels, and geographies while proactively influencing across the organization. The Vice President-R&D is responsible for attracting, developing, and retaining high-performance innovation and new product development talent and for elevating organizational capabilities in innovation and new product development. The Vice President-R&D is an undisputed expert in the core methods and processes of new product development and also possesses deep domain expertise in one or more specific technical areas. The Vice President-R&D leads the global team that designs, develops, launches, and evolves new products for the business. Job Responsibilities: Consumer and Market Insights: * Accountable for ensuring consumer insights are manifested in product designs. * Demonstrates deep consumer, marketplace, and competitive understanding and leverages this knowledge for better business results. * Constructively challenges research results and links findings to other consumer studies to determine overall conclusions. Ensures findings are built into new product development strategies and plans. Innovation Strategy: * Accountable for developing and implementing the brand's innovation strategy in collaboration with marketing including 'where to play' long-term growth prioritization strategy and decisions on product classes to enter, exit, and maintain. * Accountable for inventorying technical capabilities and creating the business' technology roadmap to deliver on new product demands. * Specifies the relative mix of breakthrough, tactical, and derivative innovation, identifies new product categories and new enabling technologies, specifies needed innovation investment levels, New Product Development: * Drive innovation with leading edge product/process technologies to create patentable products with sustainable competitive advantages. Work with Legal resources to coordinate activities and strategies as well as screening and evaluating competitive patents. Champion ideation for product category based on consumer insights. * Develops success metrics for measuring innovation performance. * Works collaboratively with marketing to set a robust new product pipeline validated with appropriate consumer testing. Pushes the team towards creating larger new products and platform ideas. * New Product Development Process Improvement: Responsible for improvements to Newell Rubbermaid's Consumer Driven Innovation (CDI), stage gate product development process. Track performance and drive improvements on key development metrics; speed to market, net sales $ per project, % projects meeting objectives on time, sales, and profitability. Drive continuous process improvements. * Management of Project Management: Aggressively drive projects to achieve time, cost, capital, and performance deliverables. * Management of Product (Design/Materials) Engineering: Responsible for leadership on optimizing product design for mechanical function (e.g., fit, function, interference, stacking, etc), manufacturability, packaging and material handling; product specification (CAD, 2D drawings with critical dimensions, material specification, color specification, quality specifications, and performance specification/test plan); conducting and interpreting finite element analysis; developing and evaluating cost analysis for new and modified product designs through production launch; and developing CAD standards and capabilities as well as product specification documentation. * Management of Prototype/Product Test Lab: Responsible for managing the creation of product prototypes and product testing (defining test methods and procedures; conducting tests; and reporting results) for internal evaluation and consumer research. * Management of Product Maintenance: Responsible for technical support to operations and outside vendors in solving product quality problems with existing products. Design * Recognizes excellence in design and drives design thinking throughout the organization at all levels. * Champions best-in-class design as a route to profit and growth. * Ensures high-performing collaboration across design, engineering, and manufacturing. * Monetizes company's design expertise and ensures new products "get credit" with consumers for their superior design Global Development Networks * Accountable for ensuring product development approaches seamlessly integrate the inputs of suppliers from different organizations, locations, and cultures. * Understands challenges and opportunities of remote development and co-development and drives the organization to best-in-class solutions that reflect this understanding. * Leverages the global product development and supply chain networks as a source of sustainable competitive advantage. Also responsible forFinancial Management (R&D budget)andStructure and Talent Management. Qualifications · Four-year college degree in Engineering, Science, Mathematics, New Product Development, or Innovation. Masters degree preferred. · 14+ years of durable consumer products Product Development work experience. · Experience managing a global new product development organization. · Acknowledged expert in the methods and processes of product design, including FMEA, DF(X), CAD/CAE, materials, six sigma, VA/VE, · Demonstrated success in translating business priorities into Product Development objectives, strategies, and plans. · Experience successfully managing a product development budget to optimize growth, including determination of product and service designs that can extract maximum value from the marketplace, reducing costs, E&O, and inventories, balancing financial risks, and forecasting future performance. · Demonstrated ability to successfully build consumer insight and understanding into innovation strategies, new products, and plans. Demonstrated results in successfully managing the product lifecycle of a product portfolio. Has successfully launched several new products from concept stage through commercialization and in-market success, including more than one platform idea. · Experience leading large, cross-functional teams to successful results. · Experience influencing executives and successfully making the case for investment in innovation · Proactive leader who possesses sophisticated organizational skills, aggressive drive for performance, and extremely high levels of personal accountability · Product development leadership and project management experience in a stage-gate product development environment with evidence of successful product launches. · Demonstrated experience in managing a large number of projects through a team of direct reports in a cross-functional environment. · Evidence of strong problem solving skills including identify problems, potential problems, and developing solutions. · Proven track record of creativity and innovation. · Excellent communication, interpersonal, writing, planning, and presentation skills and demonstrated the ability to lead by direct control and influence for positive business outcomes. · Experience in working with Asian suppliers/partners on new product development is required.2012-04-15 20:08:15United StatesNewell RubbermaidNorth Carolina1201982NCHuntersville, NC27904341http://newellrubbermaid.jobs/xml/27904341/jobUSAHIGH POINTReference Code:1201462 Newell Rubbermaid is a global marketer of consumer and commercial products that touch the lives of people where they live, work and play. We are committed to building consumer and commercial Brands That MatterTM while leveraging the benefits of being one company: shared expertise, operating efficiencies, and a culture of innovation. Our globally recognized brands include Sharpie, Paper Mate, DYMO, EXPO, Waterman, Parker, Rolodex, IRWIN, LENOX, Rubbermaid, Graco, Calphalon, Goody and Teutonia. Newell Rubbermaid's innovative global technology solutions enable businesses, educational institutions, and consumers to more efficiently share, manage and organize information. Our global technology brands platform includes DYMO® label printers (www.dymo.com), CardScan®, business card scanners (www.cardscan.com), EndiciaTM, online shipping, mailing and customized postage solutions (www.endicia.comandwww.pictureitpostage.com) and MimioTM, interactive whiteboards and digital ink Job Responsibilities: With Creating Raving fans as a mission, the Team coach will guide and lead a team of Consumer Experience Representatives. Creating an atmosphere where Representatives can thrive, self-deploy and feel both empowered and comfortable in doing their daily tasks. Coaching representatives to focus on genuine conversation, to service a relationship opposed to a transaction. Always looking for ways to improve environment, processes and procedures, product knowledge and self. Working closely together with Quality Monitoring, Training and other departments, the Team Coach will monitor and review the performance of each Representative, taking appropriate actions and coach where needed. Where required the Team coach will referrer the Representatives to training. Additionally the Team Coach will be closely involved in the hiring process, and will act as a liaison between Representatives and different departments, relaying sickness, shift swaps, holiday requests and other related issues. Required competencies: · Service orientated: Demonstrates strong commitment to meeting the needs of co-workers and consumers, striving to ensure their full satisfaction. · Leadership: Willingly cooperates and works collaboratively toward solutions that generally benefit all involved parties; works cooperatively with others to accomplish company objectives. Offers opinion and direction to his team with no hesitation to take unpopular decisions. Conveying confidence in employees' ability to be empowered on how they will accomplish their goals and resolve issues. · Communication: Effectively transfers thoughts and expresses idea verbally or written in individual or group situations. Creates an atmosphere in which timely and high-quality information flows smoothly up and down: encourages open expression of ideas and opinions · Coaching: Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem. · Evaluating performance: Ability to do a constructive performance evaluation, involving joint assessment of past performance, and to agree on future expectations, doing a face to face confrontation, without hesitation or being bias. · Stress management: Talks out stressful events, attempts to resolve stressful events amicably, deals with personal needs while addressing practical needs, and demonstrates self-control in difficult situations. Additional competencies: · Time management and priority setting: Ability to manage both your own time as well as others'. It includes self-discipline, controlling interruptions by molding the behavior of others who have varying priorities, and being time-effective and time-efficient. · Continuous learning Demonstrates eagerness to acquire necessary knowledge and skills to accomplish a result or to serve needs effectively. Has desire and drive to acquire knowledge and skills necessary to perform job more effectively. · Adaptability Changes behavioral style or method of approach when necessary to achieve a goal: adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives · Drive for results Demonstrates concern for achieving results against the company's standard of excellence. Shows a passion for improving the delivery of services with a commitment to conscious improvement. · Clear and analytical thinking: Quickly and systematically analyzes the root cause of work-related problems before taking corrective action. Relates problems to one another and to strategic objectives to recognize opportunities for dealing with several related problems at the same time · Change management Demonstrating support for innovation and for organizational changes needed to improve the organization's effectiveness. Supporting, sponsoring, and implementing organizational change, while helping others to adapt. Qualifications · College degree · Basic knowledge of Windows and Mac OS. · Working knowledge of Microsoft applications · Experience in team management is a plus · Available to work any shift between the hours of 8:30am to 8:00pm2012-03-18 19:03:00United StatesNewell RubbermaidNorth Carolina1201462NCHIGH POINT, NC27228494http://newellrubbermaid.jobs/xml/27228494/jobUSAHuntersvilleReference Code:1200173 Newell Rubbermaid is a global marketer of consumer and commercial products that touch the lives of people where they live, work and play. We are committed to building consumer and commercial Brands That MatterTM while leveraging the benefits of being one company: shared expertise, operating efficiencies, and a culture of innovation. Our globally recognized brands include Sharpie, Paper Mate, DYMO, EXPO, Waterman, Parker, Rolodex, IRWIN, LENOX, Rubbermaid, Graco, Calphalon, Goody and Teutonia. This is a job summary which includes essential job duties of the position. More specific information regarding duties may be provided upon request for particular locations and facilities. In this role, Site Commander Representatives will be a mobile ambassador for Newell Rubbermaid products. This will require 100% travel over a vast majority of the country from market to market growing sales as well as our key power brands such as Lenox and Irwin. Through the use of a hands-on approach, this person will effectively demonstrate Newell Rubbermaid products to store personnel as well as end users and local Newell Rubbermaid Sales Representatives. Site Commander Representatives also participate in end-user programs such as trade shows, NASCAR events, store openings and in-store events, and contractor appreciation events. This position also requires that one seek, analyze and relay a variety of information about and from customers/prospects regarding sales potential of a line or specific items, consumer reaction to those items, price, margins, terms of sale, etc. to enhance competitive position. Site Commander Representatives also develop relationships with all store personnel to maximize sales as well as assess the needs of retailers and develop strategy to meet those needs for each customer within legal requirements, accepted sales practice and company policy. These Representatives will also assist local Sales Representatives with sales and service of divisional products to retail accounts. Candidates must be comfortable using power tools and being around power tools on a daily basis. In addition, must be able and willing to drive a large jobsite truck that will require a class B commercial driver's license every day for a period of one year. Qualifications * Bachelors degree in Business or a related field * 0-2 years of Sales, Management, and/or Channel experience * Superior Teamwork Skills * Excellent written & verbal communication skills * Demonstrated ability to handle multiple tasks and assignments simultaneously * Superior Communication / Presentation Skills * Conflict Management / Composure * Planning & Organizing * Judgment / Problem Solving * Strong Word, Excel, and PowerPoint skills * Persuasive / Sales Ability / Negotiation Skills * Other Qualifications: * Consumer Products Industry Experience * Must be willing and able to lift at least 25 lbs * Class B CDL (not required to interview for the role, but must acquire before start date if hired) * Pass a Department of Transportation physical (not required to interview for the role, but must complete before start date if hired) * Possess a clear Motor Vehicle Record * Newell Rubbermaid and its Business Units are Equal Opportunity Employers and comply with applicable employment laws. M/F/D/V are encouraged to apply2012-02-24 22:42:15United StatesNewell RubbermaidNorth Carolina1200173NCHuntersville, NC26747235http://newellrubbermaid.jobs/xml/26747235/job