Newell Rubbermaid Jobshttp://newellrubbermaid.jobs2012-05-23 23:53:23.246016USAPalo AltoReference Code:1202866 Newell Rubbermaid is a global marketer of consumer and commercial products that touch the lives of people where they live, work and play. We are committed to building consumer and commercial Brands That MatterTM while leveraging the benefits of being one company: shared expertise, operating efficiencies, and a culture of innovation. Our globally recognized brands include Sharpie, Paper Mate, DYMO, EXPO, Waterman, Parker, Rolodex, IRWIN, LENOX, Rubbermaid, Graco, Calphalon, Goody and Teutonia. DYMO Endicia provides trusted, convenient and affordable online shipping and mailing solutions. DYMO Endicia is the leader in postage technologies with nearly $6 billion in postage printed and more than 25 years of postal industry experience. For more information on DYMO Endicia products and services, visitwww.endicia.com. Follow DYMO Endicia on Twitter @DYMO_Endicia. DYMO Endicia is a subsidiary of Newell Rubbermaid Newell Rubbermaid's innovative global technology solutions enable businesses, educational institutions, and consumers to more efficiently share, manage and organize information. Our global technology brands platform includes DYMO®, label/CD/DVD printers and file scanning software (www.dymo.com), CardScan®, business card scanners and contact management software featuring AtYourServiceTM (www.cardscan.com), EndiciaTM, online shipping, mailing and customized postage solutions (www.endicia.comandwww.pictureitpostage.com) and MimioTM, interactive whiteboards and digital ink recorders (www.mimio.com). The Engineering Project Manager (EPM) will manage various engineering projects within the R&D organization of Endicia. This position will require all aspects of software project management skills including developing and improving existing project planning, execution, monitoring, and reporting/communication processes. This position requires a technical background, as well as business acumen in addition to standard project management skills and best practices. Several years of experience in the software industry is required. This position requires strong project management as well as verbal and written communication skills. The ideal candidate should be articulate, proactive, thorough, well organized and detail oriented with a sharp focus on execution of tasks and timely completion of deliverables in a fast-paced environment. This position will work closely with the entire Engineering, Product Management, IT/OPS, Business Support, Sales and other teams to coordinate regular and frequent releases of client and server-side software products and services that meet the needs of several internal and external stakeholders, partners, and customers. If you enjoy being a project manager and can handle the challenges that come in a rapidly growing company like ours, then this role is for you. If you want the fun (ping pong is played regularly and Friday lunches are entertaining,) flexibility, excitement, and career growth opportunities of working in a growing start-up type environment led by a seasoned and talented leadership team but also the financial stability and backing of a Fortune 500 public company, then this is a place for you. Organizational Relationships Direct Reports: This is a non-supervisory position. Job Description - Essential Duties - Review business requirements, ensure clarity and establish expectations for services requested. - Work with Subject Matter Experts to develop and modify project plans using a defined project methodology - Prioritize team activities and drive resolution of issues across all areas of multiple projects. - Working with business and shared service leaders to monitor and evaluate project progress, and to help remediate and resolve issues - Anticipate issues and manage risks - Effectively communicate status and issues to team members, management and other internal stake holders - Plan and manage post-implementation support to ensure service levels are maintained. - Facilitate focused, concise status meetings - Coordinate activities of others associated with the project - Establish processes for team members to ensure project goals are met - Effectively represent the R&D team with other internal and external organizations - Tracking monthly and quarterly R&D project performance - Help construct scorecards/metrics and other performance trend analyses - Lead regular update meetings within R&D and project sponsors - Complete ad-hoc analyses as required to support project evaluation Qualifications - More than 5 years experience in technical project management of software products and services - Knowledge of software development methods, process, platforms, and tools. - Experienced in working with external developers, partners, and outsource firms. - Strong leadership with willingness to drive team and make tough, sometimes, risky decisions. - Managed projects from idea generation through development, launch and support - Lead cross-functional group to develop and manage multiple project plans that include timeline, resources, and project deliverables. - Ability to work under pressure and meet strict deadlines. Demonstrated ability to handle multiple competing tasks and assignments simultaneously - Work with Software and Technical teams, coordinate software documentation efforts. - Strong proficiency in Microsoft Office Suite. Experience with Project Mgmt software and tools - Must have experience with and/or comfort/thrive working in a fast moving and rapidly changing environment. - Experience with Agile (Scrum) project management methodology. - B.S. in Computer Science or equivalent; Desirable Qualifications (Not a Must Have): - Shipping Industry experience - PMI Certified - MBA - Use of wiki and Jira - Experience in coordinating off-shore teams and projects - Knowledge of key architecture components and technologies (HTTP, HTML, SSL, Database, SQL, .Net, VB/C/C#/C++).2012-05-09 19:54:22United StatesNewell RubbermaidCalifornia1202866CAPalo Alto, CA28579826http://newellrubbermaid.jobs/xml/28579826/jobUSAPalo AltoReference Code:1202371 Newell Rubbermaid is a global marketer of consumer and commercial products that touch the lives of people where they live, work and play. We are committed to building consumer and commercial Brands That MatterTM while leveraging the benefits of being one company: shared expertise, operating efficiencies, and a culture of innovation. Our globally recognized brands include Sharpie, Paper Mate, DYMO, EXPO, Waterman, Parker, Rolodex, IRWIN, LENOX, Rubbermaid, Graco, Calphalon, Goody and Teutonia. The Marketing Services Manager at DYMO Endicia will have the opportunity to guide and expand the company's brand presence and promise while managing and guiding a team of talented marketeers. The Marketing Services Manager will develop and own DYMO Endicia's corporate messaging platform, the advertising & promotions budget, the corporate website and microsites, the communications' calendar and the company's marketing communications initiatives. This role will work closely with internal and external and external teams, connecting with product marketing on new product positioning, product launches and promotions as well as overseeing our advertising, PR and social media agency relationships. This is a high visibility managerial position, interacting with all levels of employees across this rapidly growing software company. We are looking for a highly skilled, highly motivated individual who is comfortable working in a dynamic, fast moving work environment. Organizational Relationships: 1. Reports to: Director, Marketing 2. Directs: This is a supervisory position 3. Other: Works closely with employees, other teams, vendors, advertising and PR agencies, and customers Essential Duties: · Manage the marketing communications function including communications calendar, corporate messaging, agency plans, and content development · Manage the advertising & promotions budget with deep understanding of accruals and forecasting · Contribute to the annual integrated marketing plan, developing a month-by-month marketing communications annual plan that embodies the key strategies and goals for the year · Oversee the internal and external teams working on advertising and PR · Oversee internal and external teams to execute online strategies that include search engine optimization, keyword search, search engine marketing and social media · Oversee the team that is responsible for live and virtual event management (tradeshows, seminars, webinars, company-sponsored events) · Partner with the digital e-marketing team to execute successful lead generation and lead nurturing campaigns · Work with product marketing to develop effective campaigns and programs for new solutions, integrating them into the communications calendar · Evolve the company's branding and visual identity guidelines; ensure consistent adherence to guidelines for all marketing materials and activities · Administer the company's website including overall positioning while ensuring consistency of content, messaging and voice · Measure the effectiveness of marketing efforts, track and report results · Develop presentations, collateral, positioning documents and sales tools as needed · Self-start on projects: see something that could be improved? Great - fix it! · Other duties as assigned Qualifications · Bachelors Degree required · 7-10 years of marketing experience with software companies · 2+ years managing a team and delivering results with the team · Experience with B2B Software as a Service (SaaS) solutions and marketing programs a plus · Excellent written and spoken communication skills, with a writing background and previous experience creating press releases, marketing collateral and white papers · Very strong financial management and budgeting skills, with in-depth understanding of Excel · Familiarity with Adobe CS suite · Experience managing a website and/or portal utilizing a CMS · Experience with digital and traditional marketing campaigns including direct mail, marketing automation systems, webinars, e-mail, banner ads, search (organic and paid), PPC · Experience with branding, co-branding and managing a brand · Ability to identify solutions, make recommendations and work independently on most projects and programs · High-energy and team-oriented self-starter with the ability to work in a fast-paced environment2012-05-09 19:54:19United StatesNewell RubbermaidCalifornia1202371CAPalo Alto, CA28579819http://newellrubbermaid.jobs/xml/28579819/jobUSAPalo AltoReference Code:1202572 Newell Rubbermaid is a global marketer of consumer and commercial products that touch the lives of people where they live, work and play. We are committed to building consumer and commercial Brands That MatterTM while leveraging the benefits of being one company: shared expertise, operating efficiencies, and a culture of innovation. Our globally recognized brands include Sharpie, Paper Mate, DYMO, EXPO, Waterman, Parker, Rolodex, IRWIN, LENOX, Rubbermaid, Graco, Calphalon, Goody and Teutonia. Summary of Position Technical Support Representative I performs a variety of responsibilities including customer support, documenting FAQ's and procedures, and project work. Organizational Relationships 1. Reports to: Technical Support Manager 2. Directs: This is a nonsupervisory position. 3. Other: Works closely with all employees. Essential Duties * Respond to customer phone and e-mail support requests in a timely, efficient and professional manner * Maintain expert-level knowledge on the features and business application of the company's product line * Perform troubleshooting to identify causes and recommend remedies to user issues * Provide written and/or verbal instruction to users to correct problems * Perform quality assurance testing and record issues found * Research solutions to common user issues and create appropriate technical notes * Responsible for making decisions re closing/terminating accounts, refunding money & postage to customers, handling financial information, upgrading buying power of customers * Performs other related duties as required Qualifications · At least two years experience providing customer support through phone and/or email/chat. · Excellent written and verbal communication skills. · Strong project management skills. · Experience with a range of operating systems, primarily Microsoft and/or Macintosh. Experience supporting databases and/or SQL. · Experience installing and troubleshooting the installation of software · Proficient in MS Office packages. · Good time management, telephone and customer service skills.2012-04-28 19:09:02United StatesNewell RubbermaidCalifornia1202572CAPalo Alto, CA28260435http://newellrubbermaid.jobs/xml/28260435/jobUSAPalo AltoReference Code:1202567 Newell Rubbermaid is a global marketer of consumer and commercial products that touch the lives of people where they live, work and play. We are committed to building consumer and commercial Brands That MatterTM while leveraging the benefits of being one company: shared expertise, operating efficiencies, and a culture of innovation. Our globally recognized brands include Sharpie, Paper Mate, DYMO, EXPO, Waterman, Parker, Rolodex, IRWIN, LENOX, Rubbermaid, Graco, Calphalon, Goody and Teutonia. DYMO Endicia provides trusted, convenient and affordable online shipping and mailing solutions. DYMO Endicia is the leader in postage technologies with nearly $6 billion in postage printed and more than 25 years of postal industry experience. For more information on DYMO Endicia products and services, visitwww.endicia.com. Follow DYMO Endicia on Twitter @DYMO_Endicia. DYMO Endicia is a subsidiary of Newell Rubbermaid Newell Rubbermaid's innovative global technology solutions enable businesses, educational institutions, and consumers to more efficiently share, manage and organize information. Our global technology brands platform includes DYMO®, label/CD/DVD printers and file scanning software (www.dymo.com), CardScan®, business card scanners and contact management software featuring AtYourServiceTM (www.cardscan.com), EndiciaTM, online shipping, mailing and customized postage solutions (www.endicia.comandwww.pictureitpostage.com) and MimioTM, interactive whiteboards and digital ink recorders (www.mimio.com). Summary of Position The Inside Sales Specialist uses a consultative sales process to understand the needs of potential customers, guide them to the best possible solution, and help them install our solutions to ship with the USPS quickly and easily. Organizational Relationships · Reports to: Sr. Sales Manager · Directs: N/A · Other: N/A Essential Duties · Proactively collect leads from marcom activities, inbound calls, field referrals, and other sources · Manage lead list, including qualifying opportunities and following up with potential customers through the sales cycle · Use a customer-focused, consultative sales process to educate customers on what products/services will best fit their needs · Respond to phone, fax and e-mail sales inquiries in a timely, efficient and professional manner · Provide basic installation/integration help and training for customers · Follow up with customers periodically after installation · Maintain expert-level knowledge on the features and business applications of the company's product line · Performs other related duties as required · Performs Cold Calling duties Qualifications · Requires an excellent telephone and personal demeanor · Must have exceptional organizational, written, and oral communication skills · Must be able to describe and remotely demonstrate products, and match their advantages to customer needs · Must be able to handle multiple projects simultaneously · Working knowledge of Microsoft Office, business information services, and CRM applications · Requires the ability to work cooperatively on a team with other sales representatives Acceptable Experience and Training · Bachelor's degree and/or 1-3 years experience working in a marketing/sales environment · Proven ability to work effectively in a team environment2012-04-26 20:54:09United StatesNewell RubbermaidCalifornia1202567CAPalo Alto, CA28212574http://newellrubbermaid.jobs/xml/28212574/jobUSAPalo AltoReference Code:1202015 Newell Rubbermaid is a global marketer of consumer and commercial products that touch the lives of people where they live, work and play. We are committed to building consumer and commercial Brands That MatterTM while leveraging the benefits of being one company: shared expertise, operating efficiencies, and a culture of innovation. Our globally recognized brands include Sharpie, Paper Mate, DYMO, EXPO, Waterman, Parker, Rolodex, IRWIN, LENOX, Rubbermaid, Graco, Calphalon, Goody and Teutonia. Summary of Position The Inside Sales Specialist uses a consultative sales process to understand the needs of potential customers, guide them to the best possible solution, and help them install our solutions to ship with the USPS quickly and easily. Essential Duties · Proactively collect leads from marcom activities, inbound calls, field referrals, and other sources · Manage lead list, including qualifying opportunities and following up with potential customers through the sales cycle · Use a customer-focused, consultative sales process to educate customers on what products/services will best fit their needs · Respond to phone, fax and e-mail sales inquiries in a timely, efficient and professional manner · Provide basic installation/integration help and training for customers · Follow up with customers periodically after installation · Maintain expert-level knowledge on the features and business applications of the company's product line · Performs other related duties as required · Performs Cold Calling duties Required Knowledge, Skills, and Abilities · Requires an excellent telephone and personal demeanor · Must have exceptional organizational, written, and oral communication skills · Must be able to describe and remotely demonstrate products, and match their advantages to customer needs · Must be able to handle multiple projects simultaneously · Working knowledge of Microsoft Office, business information services, and CRM applications · Requires the ability to work cooperatively on a team with other sales representatives Qualifications * Bachelor's degree and/or 1-3 years experience working in a marketing/sales environment * Proven ability to work effectively in a team environment2012-04-26 20:54:08United StatesNewell RubbermaidCalifornia1202015CAPalo Alto, CA28212567http://newellrubbermaid.jobs/xml/28212567/jobUSAPalo AltoReference Code:1201736 Newell Rubbermaid is a global marketer of consumer and commercial products that touch the lives of people where they live, work and play. We are committed to building consumer and commercial Brands That MatterTM while leveraging the benefits of being one company: shared expertise, operating efficiencies, and a culture of innovation. Our globally recognized brands include Sharpie, Paper Mate, DYMO, EXPO, Waterman, Parker, Rolodex, IRWIN, LENOX, Rubbermaid, Graco, Calphalon, Goody and Teutonia. The SQL Server DBA is responsible for administration of all production and staging database servers, a mix of Microsoft SQL Server 2005 and 2008. This includes monitoring, archiving, development, optimization, replication, mirroring, log shipping, backup and restoration of these databases. Responsibilities will also include performance and tuning of existing stored procedures and Transact SQL development for in house applications and automation. The database administrator will also be expected to become a resource to the company with in depth knowledge of the data architecture and retrieval of the data. Responsibilities: * The primary role of the SQL Server DBA is to monitor, maintain and update Microsoft SQL Clusters and non-clusters within multiple 24 X 7 Production environment running SQL Server 2008/ 2005. * Primary point of contact for all Production Database escalated issues. The DBA will diagnose application related problems, perform detailed root cause analysis and recommend corrective actions steps to management for evaluation/​implementation. * Optimize production system and identify bottlenecks, ensuring high levels of data availability, to support the Endicia business in short and long term. * Perform constant monitoring of performance including but not limited to long running queries, contentions, blockings and resource issues. Manage all monitoring tools including leverage tools provided by Remote DB Administration team. * Work with and manage Remote DB Administration team (Ntirety) in augmentation role. * Perform new Cluster/​Standalone/​Virtual Installations and configurations, performance monitoring and tuning of SQL Servers in Production and Stage environment. * Coordinates the database portion of the disaster recovery plan and participates in the planning, testing and implementation of recovery procedures. * Be responsible for deployments (including staging). * Work closely with IT/OPS, Engineers, Development DBA team and Remote DB Administration team to provide recommendations for capacity planning; establish and document standards for database administration relevant to the application; assist application developers with database schema and procedure changes according to company conventions and best practices. * Provide SQL support for other non-production environments as required. Qualifications · Bachelor Degree in Computer Science · Should have 6-8 years of experience with being a production DBA in a customer facing 24x7 SQL environment · Experience with managing and designing large databases (3TB and more) · Expertise in installation, upgrade and configuration of MS SQL Server and databases in clustered and non-clustered environments. · Comprehensive knowledge in providing suggestions of using best RAID technologies based on application requirement. · Experience in Performance Tuning, Query Optimization, Client/Server Connectivity, and Database Consistency Checks using DBCC Utilities. · Experience with SQL Server 2008/2005, DDL/DML Triggers, Database Mirroring, Migration, Upgrading. · Creation and maintenance of databases, creating roles and managing user permissions. Expert in Database Normalization, Optimization and Tuning, Backup/Restore, Data Import/Export, Troubleshooting, Database Objects authorization, DTS,ETL using DTS(SSIS), Objects Creation such as Tables, Views, User created Data Types, Indexes, Stored Procedures, Cursors, Triggers and more. · Overall understanding and knowledge on implementation of Log shipping for DR solutions in MS SQL Server 2008/2005. · Experience in working with Windows 2008/2005 Enterprise Server Installation and Administration · Candidate should have experience with development and deployment in a production environment. · Candidate should be a self-starter who will have the ability to figure out system processes by reviewing code, data model, and generate technical specifications based on business specifications. · Candidate must be able to function efficiently in a fast paced, high stress, results oriented environment.2012-04-19 20:02:29United StatesNewell RubbermaidCalifornia1201736CAPalo Alto, CA28011104http://newellrubbermaid.jobs/xml/28011104/job